Order Processing

Orders are typically processed within 1–3 business days after purchase. During new drops, restocks, holidays or periods of high demand, processing times may be slightly longer.

Once an order has shipped, you'll receive a confirmation email with tracking information where tracking is available.

Shipping Within Canada

Orders are dispatched from within Canada. Delivery times vary depending on your location and the shipping service selected at checkout.

Shipping Rates

Any applicable shipping costs are calculated and clearly displayed at checkout before payment is completed.

Tracking

Where tracking is available, your tracking information will be sent to the email address used when placing the order. Please note that tracking may take some time to update after your parcel has been shipped.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address. If you notice an error after ordering, contact us as soon as possible. We'll do our best to correct the address before dispatch, but changes cannot be guaranteed once an order has left us.

Lost, Delayed or Damaged Packages

If there's an issue with your delivery, get in touch with your order number and we'll do our best to assist.

Carrier delivery times are estimates, and occasional delays outside of our control may occur.