Return Period

We offer a 14-day return period from the date your order is received.

To qualify for a return, merchandise must be:

• Unworn and unused
• Unwashed
• Free from damage, stains, odours or alterations
• In its original condition
• Returned with the original tags attached, and original packaging where applicable

Starting a Return

Contact us with your order number and reason for return before sending anything back. Once your return is approved, we'll send instructions for completing it.

Refunds

Once your return has been received and inspected, we'll notify you whether your refund has been approved.

Approved refunds are issued to the original payment method. Your bank or payment provider may require additional processing time before the refund appears on your statement.

Return Shipping

Unless an item arrived damaged, defective or incorrect, the customer is responsible for return-shipping costs. Original shipping charges are generally non-refundable where permitted by applicable law.

Exchanges

If you need another size, get in touch and we'll do our best to accommodate you. Exchanges are subject to availability — because some VALOR releases are produced in limited quantities, another size cannot always be guaranteed.

Damaged, Defective or Incorrect Orders

If you receive an item that is damaged, defective or different from what you ordered, contact us as soon as possible with your order number and photos of the issue. We'll review it and make things right.

Final Sale

Items clearly identified as Final Sale before purchase cannot be returned or exchanged, except where required by applicable law.

Nothing in this policy limits any rights or remedies you may have under applicable consumer-protection laws.